Services and guarantees
Services and guarantees3-month adaptation guarantee (free exchange for parameter change).
- Learning of manipulations possible.
- Lenses stock available.
- Possibility of deterioration guarantee, valid for 3 months, limited to one exchange per lens.
- Cardholder card.
- Maintenance advice.
- Loyalty card for purchasing cleaning products.
- 3 month kit for soft and hard lenses.
3-month breakage guarantee (free exchange valid once per lens).
- Technical assistance by phone.
- Personalized contact lens loan.
- Expertise and regeneration of soft and rigid contact lenses.
- Realization of custom contact lenses.
For purchases on the Web all services are optionally accessible.