Services and guarantees

Dencott laboratory tailor-made contact lens services and guarantees

Services and guarantees

3-month adaptation guarantee (free exchange for parameter change).

  • Learning of manipulations possible.
  • Lenses stock available.
  • Possibility of deterioration guarantee, valid for 3 months, limited to one exchange per lens.
  • Cardholder card.
  • Maintenance advice.
  • Loyalty card for purchasing cleaning products.
  • 3 month kit for soft and hard lenses.

3-month breakage guarantee (free exchange valid once per lens).

  • Technical assistance by phone.
  • Personalized contact lens loan.
  • Expertise and regeneration of soft and rigid contact lenses.
  • Realization of custom contact lenses.

For purchases on the Web all services are optionally accessible.